Returns & Refunds Policy
Returns:
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it and proof of purchase from the SoSo Retro online store. All items wishing to be returned must be in the original packaging.
Please do not send your purchase back to the manufacturer.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment in 5-10 working days.
Sale items :
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Shipping Returns :
To return your product, you should mail your product to: SoSo Retro
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.